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Commitment from Manufacture • To replace the product at no additional cost (than CMC) to the buyer if the product is not repairable
Commitment from Seller
• Service engineer onsite (for one center)
• Customer service call attending – within 06 hours in all major centers (connected by air)
• In 24 hours in centers not connected by air • Spare part warehouse in Gurgaon/Faridabad for critical equipment
